Customer Enquiry Details - online ticket sales

Thank you for choosing to order your Stagecoach Bus tickets online. We realise that you may need to contact Stagecoach about your ticket purchase and we want to make this as easy as possible for you.

There are two Stagecoach customer service centres responding to enquiries for online ticket sales, however they specialise in either paper tickets or StagecoachSmart tickets (including Megarider Xtra). If you are not certain which ticket you have ordered - go to
Order Management/ My Orders.

A full set of Terms and Conditions for our online shop can be found here.

For Paper tickets including Unirider

Email: online.sales@stagecoachbus.com

Tel: 0871 834 0010

Calls cost 10p per minute from BT landlines. Calls from mobiles and other operators may vary.
Lines are open Monday to Friday 0900 to 1700 excluding Bank Holidays.

For StagecoachSmart Travel Cards (including Megarider Xtra)

Email:customer.support@stagecoachsmart.com

Tel: 0845 810 1000

Calls from BT landlines are charged at a "local rate". Calls from mobiles and other operators may vary.
Lines are open 0700 to 2200, 7 days a week, excluding Christmas Day.