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Your order for a paper ticket will be at one of the following stages of the online purchasing process:
Status
Descripton
Processing
We are processing your order, no current action required
Under Review
Your order is not yet complete as we need further information from you to confirm payment. If you have provided a valid email address we will email you a link for you to complete an additional form. If you have not recieved this - Click here. If you do not complete the form within the next 7 days your order will be cancelled and the value of the ticket reimbursed back onto the card used to purchase the ticket
Posted
Your ticket has been put in the post and sent to your requested delivery address
Payment Failed
We have not had a valid payment transaction for this order. No payment has been taken from your account. You will need to re-order if you still wish to receive a ticket
Your order for your StagecoachSmart ticket will be at one of the following stages of the online purchasing process:
Description
Available
Your ticket purchase has been successful and the ticket is available to collect when you next present the StagecoachSmart travel card to an on bus reader within the area you purchased the ticket for. If you have bought a ticket for a new StagecoachSmart Travel Card, you will be sent a new card in the post which you can present to the reader on your ticket start date.
Collected
Your ticket has been successfully collected on the bus and is now on the StagecoachSmart Travel Card.
